Return Policy | Jenny Grace Jewellery
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Return Policy

Refunds and exchanges

Items (except earrings and personalised or custom pieces) may be returned within 30 days  of delivery if they do not meet your expectations. Please contact me before returning your purchase and retain proof pf postage. Jewellery must be returned in the original condition along with any boxes supplied.

If you would like to return a item you have purchased ad exchange it for something different this is also possible within 30 days of receipt. Please contact me to arrange this.

I am proud to make jewellery to a high standard and as such any jewellery developing a fault within the first 3 months will be eligible for a return or free of charge repair. Any jewellery developing a fault within the first 2 years after purchase will be repaired free of charge.